A Better Home Store Payment FAQs

Are transactions secure on A Better Home Store?

Abetterhomestore.com is a secure site. This means that any information you send us is protected by 256k SSL encryption. It’s easy to tell when you are protected by encryption--the lock or key at the bottom of your browser changes color or is no longer broken. This may vary depending on your browser.

A Better Home Store also adheres to the Payment Card Industry Data Security Standard (PCI DSS) through Shopify Secure.

What if I have questions about my purchase?

Our goal at https://abetterhomestore.com is to make Your purchasing experience easy and efficient. If You have any questions about Our purchase policies, please contact Us at info@abetterhomestore.com.

Do you charge sales tax?

Any and all sales or use tax will be Your responsibility. Sales tax calculations on the web site are an estimate only. Your true sales tax, if applicable, will be calculated and presented to You at the time of product delivery.

What if you have the wrong price on your website?

While we take every precaution to insure all products and pricing are correct on Our web site, mistakes do occur. Should You find a mistake please contact Us at info@abetterhomestore.com. Prices and the availability of products and Our services are subject to change without notice. Despite Our best efforts, we will, from time to time, make pricing mistakes. We will endeavor to promptly correct any mistakes as we become aware of them. We reserve the right to revoke any offer and/or correct any error at any time, including after an order has been submitted and even in the event that Your method of payment has been charged. Any disputes related to pricing will be resolved at Our sole and complete discretion.

Do you honor manufacturers' rebates?

We provide You every opportunity to save on Your purchase. We offer rebates directly from the manufacturers and from Our buying groups. Most rebates and coupon offers are subject to their own terms and conditions as specified by the rebate sponsor and processor. If You have any questions on Our rebates, please contact Us at info@abetterhomestore.com.

What is your returns and refunds policy?

Items purchased from A Better Home Store that didn’t work when they arrived; arrived in damaged condition; or are still in an unopened box can be returned for a refund minus a 15% re-stocking fee and associated shipping costs within 15 days of purchase as long as they are in new condition.

Do you offer free shipping?

A Better Home Store can ship to virtually any address in the world. However, we only offer free shipping in the lower-48 United States. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

How much is shipping if I have to pay for it?

If you are in a location where A Better Home Store charges for shipping, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.